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Management ebooks

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Category: Food, How To, Management

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Reviewed by Avinash Hasija on 2018-10-27
My Rate 5
I will give 5 stars to this book"How to Improve Restaurant Dining Room Service "as it tells various ways such as Traffic Flow Guidelines,Service Staff Scheduling Requirements,Seating Maximization and Efficiency,Sanitary Rules and Advice
Safety Information.

Reviewed by ajay on 2010-05-18
My Rate 5

Reviewed by chip white on 2010-01-29
My Rate 2
this book pretty much tells you what you would already know if you've been in the restaurant business. i didn't gain any valuable information, it is pretty much restaurant 101.

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Title: How to Improve Restaurant Dining Room Service
Author: Richard Saporito

HOW TO IMPROVE DINING SERVICE is a simple handbook that explains the basic fundamentals of Restaurant Dining Room Customer Service. It can be used for newly opening or currently existing restaurants. In detail, the ebook explains important topics such as the Front Door and Reservation Desk Duties, Seating Efficiency, Dining Room Organization, Understanding and Awareness, Menu Knowledge and Upselling, Staff Scheduling, Traffic Flow Guidelines, Safety Rules, Sanitary Guidelines and much more.

In detail, the ebook shows you how to make immediate improvements in:

  • Traffic Flow Guidelines
  • Service Staff Scheduling Requirements
  • Seating Maximization and Efficiency
  • Sanitary Rules and Advice
  • Safety Information
  • Menu Knowledge and Effective Upselling
  • Front Door and Reservation Desk Duties
  • Dining Room Preparation and Organization
  • Dining Room Awareness and Functionality
  • Customer Service Satisfaction Concepts

and Much More!

The Results Are Astounding!

You'll find your restaurant runs smoother, your customers and staff happier, and realize greater profitability through higher sales and increased business.

Here's who will benefit...

  • New restaurants or those planning on opening a restaurant will learn how to get organized right from the start and quickly establish themselves as a restaurant of
... Click here to read the full description!

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Rating: (4 after 3 votes)
Category: Business, Education, Management

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Reviewed by Avinash Hasija on 2018-10-22
My Rate 5
I will give this book"Understanding Business & Management " 5stars as it gives lots of knowledge and understanding related to business & Management which helps in doing and managing business and management.

Reviewed by Frank Burns on 2011-07-21
My Rate 5
This gets right to the core of what business is all about

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Title: Understanding Business & Management
Author: Daryl Cowie

Understanding Business and Management

Business fundamentals to drive your business and advance your career

Discover the business basics every manager is expected to know but no one in your organization seems able to explain

"If you hope to excel as a manager in your business, you must understand the basic business principles presented here."

  • Learn the 5 Basic Reasons People Buy. Understanding what motivates people to buy is the cornerstone of serving their needs.
  • Learn What Makes your Business Successful. Why do your customers buy from you instead of someone else? Learn why win-win strategies are the best path to sustainable growth.
  • Learn the Simple Process All Customers Follow. All business success starts and ends with the customer. Successfull managers and business leaders understand the customer process comes first.
  • Learn How your Business is Organized Around the Customer Process. All successful businesses are (or were at one time) organized around the customer's own thinking process. A fuller understanding of why your business is structured the way it is will give you the edge you need to make your peice of it shine.
  • Learn the
... Click here to read the full description!

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Ebook Type: PDF
Rating: (5 after 2 votes)
Category: Management

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Reviewed by sam small on 2010-05-20
My Rate 5
I read the Grassroute Guide and found it filled with valuable tools for keeping our organization on the right track.

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Title: Grassroute Guide

The GRASSROUTE GUIDE is filled with valuable How To's:

  • How to create a nurturing grassroots environment in which each participant can grow to his or her full potential.
  • How to encourage and foster sharing, mutual support, collective enrichment, and a trust in abundance.
  • How to foster a free and transparent flow of information, consciously and gracefully, among all individuals and all parts of the organization.
  • How to vest authority, exercise power, and commit resources in the smallest or most localized units of your grassroots group and still include all relevant and affected parties.
  • How to generate healthy inter-dependence, cooperation, collaboration and respectful interactions among facilitators, volunteers and the grassroots community.
  • How to avoid creating intrinsic advantages or disadvantages for any individual or portion of your grassroots group.
  • How to maintain the highest standards of personal and professional integrity, accountability, and performance.
  • How to recognize and honor wisdom, expertise, and all thoughts and actions grounded in higher consciousness and selfless service.
  • How to promote development and growth of the grassroots community, and work to assure the integrity and coherence of the whole.
  • How to structure decision making processes that meaningfully involve those who are directly relevant... Click here to read the full description!

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Rating: (5 after 1 votes)
Category: Management

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Reviewed by justin on 2011-12-02
My Rate 4

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Title: ZOX Brain Management

Here Is A Brief Snapshot Of The Amazing Things You'll Be Able To Do After Being Exposed To Richard Welch's Secret Discoveries That He Has Made Over The Last 33 Years:

  • How to learn at the speed of light using a natural learning process called Mental Photography that allows you to take in information at over 100 times faster than the average reading speed - to be exact, that is 25,000+ WPM... and faster!
  • How to reduce the amount of sleep you need and how to wake up feeling great every day of the week... with more energy and enthusiasm then ever before (I know that's gotta have you wondering right? This simple technique alone will transform your quality of your life many times over)
  • Discover how shockingly simple it is to facilitate renewed health and wellness of your mind and body, simply by telling your mind to do it for you.
  • How to eliminate negative thought patterns and limiting beliefs forever so you can take charge and move forward in all areas of your life (this will end your frustration forever...)
  • Exactly how to become better organised and much more productive (discover how to achieve much more in the same amount of time)
  • Discover how to achieve maximum concentration and lock onto whatever you're focusing on like a magnet on steel and never get distracted (Using the exact same method created by Albert Einstein himself, what he
... Click here to read the full description!

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Rating: (4 after 1 votes)
Category: Business, Home Business, Management

Customer Service Step by Step

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(priced for $17.00 or less).

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Title: Customer Service Step by Step
Author: Jan Burnett

On Main Street and the Internet!

OK, so you have read the marketing books about how to get traffic to your site and you've used some or all of what you've learnt. But what happens when they visit your site. Maybe they go on your mailing list, if you have one, maybe they buy or maybe they do nothing at all and never return.

Industry statistics indicate the average web site converts a maximum of 1% of visitors to customers. That's not many when you consider how much work you have to do to get them to your site.

What are the tricks to increase your visitor to customer buying ratio without spending megabucks on sophisticated CRM (customer relationship management) solutions.

The e-commerce industry is awash with new services and hype about eCRM and vCRM. IDC Worldwide estimated that by 2003, US$90 billion would be spent on CRM initiatives for the very purpose of increasing visitor to customer ratio's.

This report is about helping you to understand and implement the secrets of converting visitors to customers without spending megabucks. It makes you aware of the simple steps you can take to make your web business profitable. Here is a small sample of some of the tricks you will learn:

  • How to choose the features for your web site that make it customer focused
  • How to use free research techniques to create customer focus
  • How to constantly mould your web site to have a better
... Click here to read the full description!

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Ebook Type: PDF
Category: Management

Finding More Time

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Title: Finding More Time

If There Aren't Enough Hours in the Day for You....

"Here is the Secret to Maximizing Your Productivity and Working Less!"

Dear Friend,

Do you find that there are not enough hours in the day to do what you need to do? Do you find that time just flies by and before you know it, you haven't achieved hardly anything at all? Do you have a problem with time management?

If you answered yes to any of these questions then you have two main options.

One of those options and often the most popular is to continue on with your normal activities. Unfortunately, doing so may have a negative impact on your personal life as well as your work life. The other option is to make a change.

The good news is that there are a number of steps that you can take to improve your time management.

Introducing the Proven System of Time Management!

"Finding More Time" can allow you to get more done in the least amount of time, giving you even more time to spend with your family and friends. Learn how to manage your time more effectively with "Finding More Time"!

Here is what you will discover inside this ebook:

  • 8 Simple Steps to Improve Your Time Management
  • 5 Reasons Why You Should Discover and Practice
... Click here to read the full description!

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Ebook Type: PDF
Category: Business, Management

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Title: Project Success Kit
Author: Adele Sommers, Ph.D

Dear Colleague,

I know you've probably experienced at least ONE of these situations...

  • Your clients are chomping at the bit to get started on a new project, but you can already see that the timeline is too short and there aren't enough resources to do the job.
  • Your boss has committed your time and expertise to a new undertaking, however, your team already feels that the focus is way outside of their areas of expertise.
  • You're bidding on a project with a fixed budget and schedule, but the requirements are so vague and poorly defined that you feel queasy just thinking about giving an estimate.
  • You've been wanting to locate a planning tool to help you ask the right questions at the start of a project, but don't know where to find a good, comprehensive one.
  • You're leading a project that's ballooning out of control due to "scope creep," but no one knows a firm, yet diplomatic way to set meaningful boundaries.
  • Your organization's new policies call for risk assessments on all new projects, yet your group doesn't have any idea of how to go about preparing them.


And so on...these are just some of the challenges you might have run into. You're probably wondering to yourself, "Does it really have to be this hard? Isn't there a systematic way to estimate the risks, time, and effort required to complete a project - a way that everyone can agree on and that we can... Click here to read the full description!

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Ebook Type: PDFAudio Included,
Category: Management, Manuals

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Title: Leading The Way
Author: Pat Brill

"Get Your Employees to Perform at their Highest Levels"...

"How to Manage Your Staff for the Best Results.....

100% Guaranteed"......

  • Prevent good employees from leaving
  • Stop losing money because your employees aren't performing
  • Make more money with productive employees
  • Avoid having negative employees work for you
  • Avoid wasting hundreds of hours being frustrated with your staff


....learn how to manage your staff so they perform at a higher level and help you build a more successful business.

What will you gain from this step-by-step performance guide:

  • How to be clear about what you expect from employee always wants to know how to best perform.
  • How to coach an employee to higher performance....employees want your leadership and will follow a strong manager.
  • How to give your employees the opportunities to perform......if they can't or won't, then how to let them go.
  • How to deal with an employee who displays negative them deal with their own issues and change their
... Click here to read the full description!

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Category: Management

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Title: Management Training: By the Book II
Author: Ray Miller

This great ebook provides 13 basic self-study courses on essential management and supervisory skills topics. These courses have been combined into one very cost effective package.

It does not matter if you are new to the world of management and supervision or you have been managing others for years. You will find something of value which will help you improve your capabilities. Take a moment to review the topics we cover.

All of the courses in these books range from 30 minutes to to 2 hours to complete and are presented in an easy to read, straight-forward fashion.

These courses include:


  • your own personal action plan for how you will implement what you have learned.
  • detailed explanations of the concepts and best practice principles,
  • action steps,
  • printable forms, tools and exercises and
  • case studies and situational examples,

This 200 page (8.50 X 11) ebook contains 13 valuable 1 to 2 hour courses on the following topics:

  • Facilitating Group Dynamics
  • Making Effective Presentations
  • Meeting Management
  • Reward and Recognition Programs
  • Conducting a Job Analysis
  • Group Decision Making
  • Conducting Career Discussion
  • Strategic Planning
  • Self Directed Work Teams: An Overview
  • Effective Interviewing
  • Orientation Programs
  • Get off my back! Is your manager a
... Click here to read the full description!

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Ebook Type: PDF
Category: Management

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Title: The 7 Secrets of Highly Profitable Internal Control Systems

"The 7 Secrets to Highly Profitable Internal Control Systems" gives you step-by-step information about how you can implement the whole system while using minimal resources. 

In a 5-step Proven Success Formula you learn exactly what you need to implement an Internal Control System from scratch, from focussing on the important issues over forming the optimum project team to writing a self-assessment report and communicate to external auditors:

  • Plan and Scope for Success
  • Analyse and Leverage Existing Control Environment
  • Remediate
  • Conduct Self-Assessment
  • Ensure Continuous Improvement

The ebook contains loads of hands-on material, like checklists for all significant processes.

The content includes:

  • Risks and Control Objectives concerning Information Technology
  • Risks and Control Objectives of the Main Processes (Financial Closing and Reporting, Treasury, Sales, Purchasing, HR and Payroll, Fixed Assets, Inventories)
  • Explanations of the Five Control Elements of the COSO Framework
  • How to Test the Other Components of the COSO Framework (Control Environment, Risk Assessment, Information and Communication)
  • How to carry out Risk Assessments and what needs to be considered
  • How to Form a Strong and Powerful Project Team
  • How to Develop Test Plans
  • What should Be Included in the Self-Assessment
... Click here to read the full description!

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