Management ebooks

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Category: Business, Home Business, Management
Ebook cover: Customer Service Step by Step
Customer Service Step by Step

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Title: Customer Service Step by Step
Author: Jan Burnett
Description:

On Main Street and the Internet!

OK, so you have read the marketing books about how to get traffic to your site and you've used some or all of what you've learnt. But what happens when they visit your site. Maybe they go on your mailing list, if you have one, maybe they buy or maybe they do nothing at all and never return.

Industry statistics indicate the average web site converts a maximum of 1% of visitors to customers. That's not many when you consider how much work you have to do to get them to your site.

What are the tricks to increase your visitor to customer buying ratio without spending megabucks on sophisticated CRM (customer relationship management) solutions.

The e-commerce industry is awash with new services and hype about eCRM and vCRM. IDC Worldwide estimated that by 2003, US$90 billion would be spent on CRM initiatives for the very purpose of increasing visitor to customer ratio's.

This report is about helping you to understand and implement the secrets of converting visitors to customers without spending megabucks. It makes you aware of the simple steps you can take to make your web business profitable. Here is a small sample of some of the tricks you will learn:

  • How to choose the features for your web site that make it customer focused
  • How to use free research techniques to create customer focus
  • How to constantly mould your web site to have a better
... Click here to read the full description!


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Ebook Type: PDF
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Category: Management
Ebook cover: Finding More Time
Finding More Time

$7.00
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Title: Finding More Time
Description:

If There Aren't Enough Hours in the Day for You....

"Here is the Secret to Maximizing Your Productivity and Working Less!"


Dear Friend,

Do you find that there are not enough hours in the day to do what you need to do? Do you find that time just flies by and before you know it, you haven't achieved hardly anything at all? Do you have a problem with time management?

If you answered yes to any of these questions then you have two main options.

One of those options and often the most popular is to continue on with your normal activities. Unfortunately, doing so may have a negative impact on your personal life as well as your work life. The other option is to make a change.

The good news is that there are a number of steps that you can take to improve your time management.

Introducing the Proven System of Time Management!


"Finding More Time" can allow you to get more done in the least amount of time, giving you even more time to spend with your family and friends. Learn how to manage your time more effectively with "Finding More Time"!

Here is what you will discover inside this ebook:

  • 8 Simple Steps to Improve Your Time Management
  • 5 Reasons Why You Should Discover and Practice
... Click here to read the full description!


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Ebook Type: PDF
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Category: Management
Ebook cover: ZOX Brain Management
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Reviewed by justin on 2011-12-02
My Rate 4
cool

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Title: ZOX Brain Management
Description:

Here Is A Brief Snapshot Of The Amazing Things You'll Be Able To Do After Being Exposed To Richard Welch's Secret Discoveries That He Has Made Over The Last 33 Years:

  • How to learn at the speed of light using a natural learning process called Mental Photography that allows you to take in information at over 100 times faster than the average reading speed - to be exact, that is 25,000+ WPM... and faster!
  • How to reduce the amount of sleep you need and how to wake up feeling great every day of the week... with more energy and enthusiasm then ever before (I know that's gotta have you wondering right? This simple technique alone will transform your quality of your life many times over)
  • Discover how shockingly simple it is to facilitate renewed health and wellness of your mind and body, simply by telling your mind to do it for you.
  • How to eliminate negative thought patterns and limiting beliefs forever so you can take charge and move forward in all areas of your life (this will end your frustration forever...)
  • Exactly how to become better organised and much more productive (discover how to achieve much more in the same amount of time)
  • Discover how to achieve maximum concentration and lock onto whatever you're focusing on like a magnet on steel and never get distracted (Using the exact same method created by Albert Einstein himself, what he... Click here to read the full description!


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Rating: (4 after 1 votes)
Category: Business, Management
Ebook cover: Project Success Kit
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Title: Project Success Kit
Author: Adele Sommers, Ph.D
Description:

Dear Colleague,

I know you've probably experienced at least ONE of these situations...

  • Your clients are chomping at the bit to get started on a new project, but you can already see that the timeline is too short and there aren't enough resources to do the job.
  • Your boss has committed your time and expertise to a new undertaking, however, your team already feels that the focus is way outside of their areas of expertise.
  • You're bidding on a project with a fixed budget and schedule, but the requirements are so vague and poorly defined that you feel queasy just thinking about giving an estimate.
  • You've been wanting to locate a planning tool to help you ask the right questions at the start of a project, but don't know where to find a good, comprehensive one.
  • You're leading a project that's ballooning out of control due to "scope creep," but no one knows a firm, yet diplomatic way to set meaningful boundaries.
  • Your organization's new policies call for risk assessments on all new projects, yet your group doesn't have any idea of how to go about preparing them.

 

And so on...these are just some of the challenges you might have run into. You're probably wondering to yourself, "Does it really have to be this hard? Isn't there a systematic way to estimate the risks, time, and effort required to complete a project - a way that everyone can agree on and that we can... Click here to read the full description!



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Category: Business, Management
Ebook cover: Finally Organized, Finally Free FOR THE OFFICE
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Title: Finally Organized, Finally Free FOR THE OFFICE
Author: Maria Gracia
Description:

Finally, a comprehensive resource to help you get organized once and for all!

Get 1,875 organizing tips, ideas and techniques to Help You Organize Your Office, Your Files, Your Schedule and So Much More!

With Finally Organized, Finally Free for the Office, you'll finally discover...

  • Get a lot more done in less time
  • What business records should you keep and when can you toss them?
  • Stay organized, even when surrounded by disorganized people
  • Master the fine art of scheduling
  • How to make every second on the phone and in meetings count
  • Reduce those constant interruptions
  • 10 easy steps to a happy, organized, clutter-free desk
  • How to find anything in your filing cabinet in seconds
  • How you can stop forgetting and start remembering
  • How to save time using your computer, both offline and online
  • Quick and simple ideas for organizing your briefcase
  • The painless way to pay your bills on time and keep your finances organized
  • Can Feng Shui really make your workplace more productive?
  • How to be a smart and savvy business traveler
  • Maximize your office space and your storage space
  • Electronic or paper? What's the best route?
  • How to delegate without stress or worries
  • Eliminate that daunting paperwork mountain
  • Find a happy balance between work and home
  • Meet or... Click here to read the full description!


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Category: Management

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Title: Directory of Business Talk Radio Shows
Author: Francine Silverman
Description:

The Business Ebook covers all the information a potential guest needs, including show title, theme, guest criteria, name of host, email, phone (optional), website, best method of contact. The shows cover workplace issues, innovation, entrepreneurship, business strategies, careers, finance, small business, sales, home-based businesses, investments, insurance, money management and real estate.



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Ebook Type: PDF
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Category: Management
Ebook cover: How To Get, and Keep, Customers
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Title: How To Get, and Keep, Customers
Description:

This exclusive report written by myself includes all the do's and don'ts of retail and marketing your "brand". With over 20 years of Retail Experience, I give you tips on how to keep your customers satisfied and keep them coming back for more!! I include several "Thank You" letters to include with your auction shipments, easily customizeable to fit your store and look. I show you how to follow up with customers, create a mailing list, and MORE !

Bonus to the "How to Make Big Profits Selling Tickets on eBay"



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Category: Business, Management, Medicine
Ebook cover: Success Case Studies In Pharmaceutical Sales
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Title: Success Case Studies In Pharmaceutical Sales
Author: Clint Cora
Description:

Former pharmaceutical industry executive Clint Cora takes you through five of his most memorable real life case studies in pharmaceutical sales and marketing. These are all success stories by successful drug representatives and not only does he describe what happened, he also reveals the lessons learned from the cases.

These five cases will be useful for both current pharmaceutical sales and marketing professionals as well as those who are hoping to enter the industry.



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Ebook Type: PDF
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Category: Business, Management, Marketing
Ebook cover: Comunicação organizacional: externa, responsável, multidisciplinar.
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Title: Comunicação organizacional: externa, responsável, multidisciplinar.
Author: Gino Giacomini-Filho; Elizabeth Moraes Gonçalves
Language: Other
Description:

Este livro, editado pela Universidade Municipal de São Caetano do Sul (Brasil) discute a comunicação organizacional focando seus aspectos externos, responsáveis e multidisciplinares.

Os aspectos externos são dedicados aos públicos ou stakeholders externos à organização e que impactam ou são impactados por essa comunicação.

A obra contém diversos textos que mostram ser a comunicação organizacional algo atrelado, atualmente, a uma atuação responsável, ética.

A multidisciplinaridade é também algo típico da comunicação organizacional, pois como mostram os textos da obra, há interfaces importantes com outras áreas do conhecimento como informação, psicologia, sociologia, direito, meio ambiente.

São 13 textos que conferem uma ampla abordagem da comunicação organizacional priorizando a realidade brasileira e atual.



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Ebook Type: PDF
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Category: Business, Marketing, Management
Ebook cover: Comunicação orgânica na sociedade
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Title: Comunicação orgânica na sociedade
Author: Elizabeth Moraes Gonçalves; Gino Giacomini Filho
Language: Other
Description:

A comunicação orgânica é um termo recente e que veio agregado à comunicação organizacional. Seu intento é criticar a comunicação funcional, setorizada, hierarquizada e, a partir de uma visâo mais ampla, encarar a comunicação como algo interativo, coletivo e valorativo.

Ao se transportar esse conceito para a comunicação na sociedade como um todo, a expressão passa a contar com uma abordagem enquanto comunicação orgânica social.

A comunicação é um organismo vivo, em que as relações entre seus atores e os processos de mediação oferecem uma rede de fenômenos e experiências que fazem a comunicação ganhar sentidos vitais, algo que este livro, de forma parcial e indicial, pretende oferecer.

Cabe destacar que todos os trabalhos aqui apresentados são produções de dois grupos de pesquisa certificados pelo CNPq: Estudos de Comunicação e Linguagem - COLING vinculado ao POSCOM/UMESP e Novas Responsabilidades Sociais da Comunicação pertencente ao PPGCOM/USCS, cada qual sob a liderança de um dos organizacores desta obra.



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