Would you like to know...- What are the four types of Anger?
- What are the three causes of Anger?
and most importantly...
- What are the three primary ways of dealing with verbal aggression?
Learn facts and techniques that can help you...
- What is the most important thing to remember in a face-to-face situation?
- What are the five ways of understanding the meaning behind what people say?
- The four critical verbal defensive strategies.
- The four best non-verbal defensive strategies.
- How you cope with people who swear.
- How to deal with telephone aggression.
All of the above and much much more is covered in easy to understand detail. This book will teach YOU how to deal with Verbal Aggression.
The book is an interactive workbook which is easy to understand and packed full of information and methods that will help to keep you safe. How will you benefit...
This book will act as a training aid and much much more. It helps you to understand what causes verbal aggression and encourages you to develop a personal and comprehensive method for dealing with it.
Verbal aggression can happen in the home, in the workplace, at college, indeed anywhere. You need to be ready and able to handle the situation and resolve the conflict quickly and elegantly. This book will show you how.
