When was the last time you wanted to throw that monitor you're looking at through a window? This morning? Last night? Five minutes ago?Have you ever spent hours upon hours digging through "techno babble" and "geek speak" trying to find an answer to a very simple question?
Maybe it was at 3:00 a.m. after spending almost 24 straight hours wading through "trouble shooting" text.
Or, how about this one. Have you ever called one of those so-called "help lines?" You know the ones I mean.
You're put on terminal hold and you have to keep listening to stale elevator music with the exception of an occasional break where some idiot tells you how much they appreciate your patience?
Then, when you finally get a warm body to speak to, the meter starts ticking
