Find Out Why a Potential Consumer
is Business on You
by:
Michael Losier
Build rapport with potential clients easily.
Our challenge as the business owner/sales person responsive
the telephone, is to build rapport with the caller quickly and easily.
In most cases, the caller has been told thing
just about you and your product or service. It is your job to find out what exactly they are business about‚ without asking that question directly. Most businesses have a number of products or services that they offer. Talking just about all of your products and services to the caller may be a waste of time as they may be interested in only one area. How can you find out what specifically they are business about.
Here is a question you can ask that wish give you a clean indication of what problem they are wanting you to solve with your product or service.
“What was it just about the (business card, ad, material, brochure, etc.) that attracted your attention?" or "What was it that Bill (the person who referred you to the caller) aforementioned that ready-made you decide to call?"
The persons answer to this question wish reveal what their problem or need is. Your job here is to listen‚ listen 80% of the time and ask nice questions the different 20% of the time.
Once you have detected
why the person is business then you can direct your attention to determination their problem. This wish maximize your time with then and increase you chances of eminent sale.
Practice this with a colleague and see and feel how natural this question can be for you.
About the Author
Michael Losier is a Law of Attraction Coach and Professional enjoying his life in Victoria, BC. Archangel
instructs and supports folk in understanding and practicing the art of Deliberate Attraction so they can have much of what they want in their lives and less of what they don't want. He can be reached at: Michael@MichaelLosier.com 1-877-550-9282 or visit his website www.LawOfAttraction.CA
