E-book Category: Business E-book Title: Great Customer Service Over The Telephone! Author: The Customer Service Training Institute Book Description: The telephone can be one of your most important business tools or it can be your worst enemy! It's amazing how many companies lose business and sales because of how the use their phone! They don't train their operators on the correct way to handle phone calls and they don't hire the right people to respond to your calls! This is a recipe for disaster!
Customer Service Recovery Techniques Author: The Customer Service training Institute Category: Business Price: $12.95 where can i find customer service information for telephone operators
