E-book Category: Business, How To, Self Help E-book Title: Customer Service - How to survive it! Author: Myles Pang Book Description: This book is a philosophy on curstomer service written espessially for the customer service representative. The goal is to bring about a change in the way the csr feel about their job. This book is designed to make every csr excited about serving others. This is not just another how-to book.
