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  | Confessions of a Call Center Agent Ebook | |
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 | |  | | E-book Category: Computers
E-book Title: Confessions of a Call Center Agent
Book Description: Do You Own a Computer?
Do You Have Internet Access?
Do You ever worry about a crash and losing your files?
Would You Like to Become a Smarter Computer User?
Get the Revealing Ebook Confessions of a Call Centre Agent TODAY!
Finally !!!
The inside "secrets" that call centers and helpdesks don't want you to know about!
When a computer technician's PC crashes, what do they do?
Secret:
Techs don't worry too much about system crashes, they are often fixable. If the computer's drive is shot, the computer files can be restored from a recent backup onto another device.
If your not backing up your files, data recovery from a fried hard-drive can cost you around $1,000.
Don't get yourself into a bad situation by not backing up your computer files...
Backups Are Easy To Do - I Can Show You How And Much More
RIGHT NOW!
(Look throughout this entire site for more secrets)
Attention Frustrated Computer Users:
Have You ever contemplated having to make that inevitable call to get your computer fixed. It's a nightmare...
- You agonize over how long you'll have to wait for the repairs to get done.
- You worry about getting poor service and spending more than you think you should on repairs.
- You have sensitive, personal information on your computer and you don't want the technician accessing it.
Do You Want To Know The #1 Secret That Could Save You From All That Hassle???
T ips and tricks guides, how-to books and expert advice forums's all allude to this secret. And it's really quite simple.
This is so important - So I'll tell you RIGHT NOW.
Secret:
If you haven't already figured it out ...
in most cases, the "secret" to avoiding costly, frustrating and embarrassing computer hassles is that you can very EASILY learn to FIX IT YOURSELF !
And that's all there is to it.
AND I CAN SHOW YOU HOW IT'S DONE!
"The goal is to get people thinking about self-reliant computing and acting on it. Confessions of a Call Center Agent is a must-have guide for new and basic users alike and emphasizes that it's easy to perform basic maintenance and use effective issue resolution practices when facing a computing crisis. It also teaches the importance of care and caution and advises about performing data backups. As some computing issues may only be resolved through the support of a helpdesk, the eBook also presents some insights into the call center or helpdesk agent's world."
Becoming self-reliant at computing can benefit you on so many levels.
Here are the top 20 advantages to knowing how to deal with computer repairs and support problems:
1. To make work easier. - A lot easier!
2. To save money. - Not having to pay for repairs that you can do yourself will save you lots of money!
3. To save time. - Not having to wait as your call is held in sequence for the next available operator or not having to wait as your computer sits in some repair shop will save you lots of time!
4. To avoid effort. - You won't have to lug your computer to the shop!
5. Independence. - The ability to troubleshoot and fix most computing problems on your own assures your independence.
6. To have safety. - You will learn how to protect yourself in the electronic world.
7. To attain fuller health. - The stress of a computing crisis can be very damaging to your health. My approach to addressing issues involves a calm, controlled mindset.
8. To be popular. - Your reputation as a savvy computer person could precede you and you'll become very popular.
9. To attract a partner. - Your love life will improve because you will carry yourself more confidently and project a "can do" image of reliability. Also, bringing computer skills into a relationship is surprisingly a sought after, distinguishing trait.
10. To conserve possessions. - Your computer will last longer if it's kept well maintained.
11. To increase enjoyment. - Ah, the joys of self-reliant computing. Solving issues that would have once baffled you is fun!
12. To gratify curiosity. - Learning the answers to your computing questions on your own is very gratifying
13. To protect family. - Protecting your family from online predators and protecting your personal information is paramount these days.
14. To emulate others. - Other people that you admire seem to have a handle on computing. Now you can too!
15. To avoid trouble. - Learn what to avoid doing on your computer and how to clean up your digital tracks and you will keep yourself out of trouble.
16. To be individual. - You will learn how to express yourself more creatively online as you become more familiar with computers.
17. To take advantage of opportunities. - Employers always like to see computer savvy applicants. You will be ahead of those who know know less than you. Doors will open...
18. Status - Savvy computer people are well respected.
19. Power - Having control over your computing experience will give you power and create opportunity.
20. Acceptance - You will be accepted by your computer savvy friends and worshipped by your not so savvy friends.
Here are the top 3 problems that may have lead you to this website:
Problem #1: You are having trouble with your computer.
And you are worried that you might lose your marbles if you lose all of your work.
Problem #2: You are having trouble sifting through all of the information about computing that is available. ...and you know that following bad advice can result in ruin.
Problem #3 You want to be interested in computers ...and at the same time you are put-off by the percieved difficulty in using them.
I may have the answers that you are looking for...
Secret:
Top 5 simple rules to smart computing:
1: Don't allow your system to become so out of date that it's unstable and a potential target for viruses. If you want to use the internet, you must at least be running Windows 2000 as Microsoft no longer provides download updates for earlier versions of Windows.
2: Configure your Windows operating system and anti-virus program so that they update automatically.
3: Learn some straightforward troubleshooting and resolution steps. Read about it in Confessions of a Call Center Agent.
4: Always act wisely when connected to the internet. Avoid visiting websites that feature objectionable material for obvious reasons and also because they tend to be the most rife with spyware and viruses - Also delete suspicious emails without opening them.
5: Maintain a basic backup regimen. Learn how in Confessions of a Call Center Agent.
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